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Fact Sheets

Information, resources and expert advice for tenants in NSW

Starting a Tenancy
  • Starting a tenancy
  • Bond
  • Utilities
  • Transfer and sub-letting
  • Discrimination
  • Tenant databases
  • Residential Tenancies Act
Rent and bond
  • Rent increases
  • Rent Increase Negotiation Kit
  • Rent arrears
  • Bond
  • Tenant databases
  • Landlord ends agreement
  • The Tribunal (NCAT)
Repairs and utilities
  • Repairs and maintenance
  • Utilities
  • Locks and security
  • Asbestos and lead
  • Mould
  • Smoke alarms
  • Disaster damage
  • The Tribunal (NCAT)
Privacy, access and security
  • Privacy and access
  • Locks and security
  • Domestic violence
  • Sale of rented premises
  • Tenant databases
  • The Tribunal (NCAT)
Eviction
  • Landlord ends agreement
  • Sale of rented premises
  • Goods left behind
  • Mortgagee repossession
  • Bond
  • Tenant databases
  • The Tribunal (NCAT)
You want to leave
  • You want to leave
  • Ending a fixed-term tenancy early
  • Domestic violence
  • Transfer and sub-letting
  • Sale of rented premises
  • Mortgageee repossession
  • Bond
  • The Tribunal (NCAT)
Share houses, boarders and lodgers
  • Share housing
  • Transfer and sub-letting
  • Boarders and lodgers
  • Boarding Houses Act
  • The Tribunal (NCAT)
Public, community & Aboriginal housing
  • Aboriginal renters
  • Public and community housing
  • The Tribunal (NCAT)
  • A guide for housing providers

Call us today for FREE telephone advice

Call (02) 4353 5515

Our Christmas closure period is from Thursday 19th December and we will return on Monday 6th January. If you contact our service via email it will be actioned after the 6th January.

If you have an urgent matter please call the Tenants' Union hotline on 1800 251 101 or Fair Trading on 133 220

We are a free service

Phone (02) 4353 5515 for free telephone advice
Monday to Thursday
11am – 3pm

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